This article explains what happens when admins update subscriptions by adding or removing courses.
Update Subscriptions
If you add a course to a subscription, all users in the subscription (existing and new) will be enrolled in the class.
If you remove a course from a subscription, existing users in the subscription will remain enrolled in the class, while new users who get added to the subscription will not be enrolled in the class.
Add or Remove Courses From Subscriptions
- Removing a course won't unenroll current users
- Adding a course will enroll all users (current and new)
*Note: Users are not enrolled in classes until they log in. At time of login, the system detects the user is tied to a subscription and checks if any courses in that subscription have yet to be assigned. In other words, admins won’t see users enrolled in their new courses until they log in again.
Helpful Hint
On the Manage > Classes page, ensure that the classes corresponding to courses in the subscription have enough Seats available and an Enrollment End Date in the future.